What You Don’t Know About Amazon

From a New York Times opinion piece by Moira Weigel headlined “What You Don’t Know About Amazon”:

When Carey Gartner ordered a TV remote on Amazon in 2017, it arrived promptly at his home in Texas, most likely in one of those standard brown boxes with the company’s logo: an arrow tilting up in a half-smile. A year later, the battery cover popped off the remote, exposing a lithium battery, and Gartner’s 19-month-old swallowed it, severely burning and permanently damaging her esophagus. His wife, Morgan McMillan, sued Amazon on their daughter’s behalf.