From a Wall Street Journal story by Lindsay Ellis headlined “The Class Where Future Bosses Learn How to Deliver Bad News”:

A new business-school course at the University of California, Berkeley promises to teach the delicate art of having tough conversations. The prerequisite? Deciding to get comfortable with conflict.

As M.B.A. programs train the next generation of bosses, lessons in improving interpersonal skills, emotional awareness and even happiness have become core parts of the curriculum. Some of these offerings teach how to wield greater influence or hone better negotiating skills, part of the schools’ aims to turn out better people managers.