What to Do About the Harm Caused by Social Media

From a story on the MIT Technology Review by Nathaniel Lubin and Thomas Krendl Gilbert headlined “Social media is polluting society. Moderation alone won’t fix the problem”:

We all want to be able to speak our minds online—to be heard by our friends and talk (back) to our opponents. At the same time, we don’t want to be exposed to speech that is inappropriate or crosses a line. Technology companies address this conundrum by setting standards for free speech, a practice protected under federal law. They hire in-house moderators to examine individual pieces of content and remove them if posts violate predefined rules set by the platforms.