From an Inside the Times story by Megan DiTrolio headlined “With Empathy, a Writer Searches for the Tension Points in America”:

The menu at Old Station Subs in Phoenix is simple and, for its cast of regulars, satisfying: hot pastrami. Turkey and cheese. Tuna salad.

But the situation outside the restaurant is very much the opposite. Joe and Debbie Faillace, who have owned the shop since 1986, have watched for three years as one of the largest homeless encampments in the United States has grown around their front door. As many as 1,100 people sleep outdoors in the area, many of whom suffer from mental illness or substance abuse.