Airline Ranking From the Wall Street Journal

January 28, 2022

2021 Airline Scorecard

Rankings of major carriers in key operational areas, best to worst

AIRLINES OVERALL RANK ON-TIME ARRIVALS* CANCELED FLIGHTS* EXTREME DELAYS* 2-HOUR TARMAC DELAYS† MISHANDLED BAGGAGE† INVOLUNTARY BUMPING‡
Delta 1 1 1 1 3 4 1
Alaska 2 2 3 2 2 8 5
Southwest 3 7 6 5 1 3 8
United 4 4 6 4 7 6 3
Allegiant 5 9 9 8 4 1 1
American 6 3 5 3 8 9 7
Frontier 6 6 2 7 6 2 9
Spirit 8 5 8 6 5 5 6
JetBlue 9 8 4 9 9 7 4

*includes regional affiliate and international flights †12 months ended October ‡12 months ended September

Sources: Anuvu (on-time, canceled flights, extreme delays); Transportation Department (tarmac delays, mishandled baggage, bumping, consumer complaints)

Leave a Comment • Filed Under: blog

Speak Your Mind

*