New York Times Media Columnist Ben Smith: “Why the morality plays inside the Times won’t stop.”

From a Ben Smith media column in the New York Times headlined “Postcard From Peru: Why the Morality Plays Inside The Times Won’t Stop”:

In 2012, when The New York Times was panicked about its financial future, this newspaper went into the travel business. It began selling “Times Journeys,” on which an expert beat reporter would be your guide to Berlin or the Galápagos Islands.

The trips brought in some money, but were expensive to run and complicated to manage — particularly in the summer of 2019, after The Times began hosting teenagers. In Seoul, two were detained by the police at an arcade after they were accused of stealing. . . .

Nor were the reporters always ready for the confident, hothouse politics of elite American high school students. One reporter was chided by counselors on a trip to Israel for his tone in an exchange about the future of the oil industry.

And then there was the trip to Peru that summer. The parents of adventurous young meritocrats paid $5,490 (plus airfare) for two weeks studying “Public Health and Development in the Andes.” On that trip, the reporter, Donald G. McNeil Jr., got into a series of heated arguments with students, none of them Black, on the charged question of race. Their complaints would ultimately end his career as a high-profile public health reporter for The Times, and again put The Times at the center of the national argument over journalism and racism and labor. . . .

The Times is an object of obsession because of its unusual, perhaps unhealthy, central place in American news, culture and politics. Its actions — and those of its internal factions — carry huge symbolic weight. That’s the thing that struck me most when I got here a year ago, and wrote that “because The Times now overshadows so much of the industry, the cultural and ideological battles that used to break out between news organizations now play out inside The Times.”

The Times’s media ambitions have also intensified its status as a cultural lightning rod. It is no longer just a source of information. It seeks to be the voice whispering in your ear in the morning, the curriculum in your child’s history class and the instructions on caramelizing shallots for the pasta you’re making for dinner.

I assure you, there are interesting personnel dramas playing out at The Wall Street Journal and The Washington Post, but somehow they don’t explode as public morality plays, with emotional Twitter debates, social media cheering sections and dueling public letters.

But The Times’s singular status has left its leaders, in a period of high-profile firings and departures, vainly insisting that the exits reflect the normal, confidential and complex workings of human resources. Times leaders will still, for instance, tell you that they didn’t fire the opinion editor James Bennet because of the content of an Op-Ed calling for a military response to the summer’s unrest over racial justice. But they’ve found nobody wants to hear the more complex explanation.

I think it’s a sign that The Times’s unique position in American news may not be tenable. This intense attention, combined with a thriving digital subscription business that makes the company more beholden to the views of left-leaning subscribers, may yet push it into a narrower and more left-wing political lane as a kind of American version of The Guardian — the opposite of its stated, broader strategy.

One modest and early sign that The Times may be focusing a bit: A spokeswoman told me that it won’t restart the Journeys program next year. The Times may contain multitudes, but running a travel agency that drops ornery 65-year-old journalists into the literal jungle with a pack of sharp teens is a bridge too far.

What happened in Peru, too, was a kind of collision between the old Times and the next generation of its core audience, the educated globally minded elite. The student at the center of this story is Sophie Shepherd, who isn’t among the teenagers who have spoken anonymously to other news organizations. She and two other students said she was the person who spoke the most to Mr. McNeil and spent the most time with him on their “student journey.”

She was 17 at the time, and had just finished her senior year at Phillips Academy Andover, a boarding school sometimes rated America’s best. She’s the kind of teenager who is excited to talk to a New York Times correspondent about public health, and perhaps to put the adventure on a résumé. She had even done the optional reading Mr. McNeil suggested, Jared Diamond’s 1997 book, “Guns, Germs, and Steel,” a Pulitzer-winning history that argues that environmental and geographic factors produced the global domination of European civilization. The book has drawn criticismfor a deterministic view that seems to absolve colonial powers of responsibility for their choices.

Ms. Shepherd said she noticed that Mr. McNeil was walking alone as they left their hostel on the first morning of the trip, so she caught up with him. She asked him, she recalled, about the criticism of the book.

“He got very defensive very quickly about it,” she recalled. “It’s just a book, it’s just making this point, it’s very simple, it’s not racist.”

She said she backed down, apologized and “felt terribly guilty — like I must have come off as a crazy liberal.”

At lunch that day, she said she sat down the table from Mr. McNeil at a cafe overlooking the town’s narrow streets, where he was talking to another student when he uttered the N-word, and used the word in the context of a discussion of racism. Some of the teenagers responded almost reflexively, she said, to object to his use of the word in any context.

“I’m very used to people — my grandparents or people’s parents — saying things they don’t mean that are insensitive,” another student, who was then 17 and is now attending an Ivy League college, told me. “You correct them, you tell them, ‘You’re not supposed to talk like that,’ and usually people are pretty apologetic and responsive to being corrected. And he was not.”

Ms. Shepherd said she thought the word was inappropriate but hardly the worst thing that happened on the trip, which she documented in a diary that she referred to in describing details to me. She also felt sorry for Mr. McNeil. “There was this atmosphere where people didn’t like him,” she said. “He was kind of a grumpy old guy.”

But Ms. Shepherd hadn’t really connected with the others on the trip either, so she kept seeking him out. A few nights later, after a hike up Machu Picchu, she sat with Mr. McNeil at dinner at El Albergue, one of several rather nice restaurants in the town of Ollantaytambo in the Andes.

On the walk over, she said, she talked about her favorite class at Andover, a history of American education that covered racial discrimination. He responded, she recalled, that “it’s frustrating, because Black Americans keep blaming the system, but racism is over, there’s nothing against them anymore — they can get out of the ghetto if they want to.”

Ms. Shepherd said she tried to argue, but he talked over her whenever she interjected, their voices getting louder and attracting the attention of other students, two of whom confirmed her account of the conversation.

“This is the thing with these liberal institutions like Andover — they teach you the world should be like this but that’s not how reality is,” she recalled him telling her. (I sent Mr. McNeil a full account of Ms. Shepherd’s recollections; he said he won’t be responding publicly until he has officially left The Times on March 1. “I’m sure we’ll have different memories of conversations that took place that long ago,” he said in an email.)

Those complaints could have been dismissed as the whining of entitled teenagers, or as an episode in the rolling national sitcom of aging baby boomers trying to reckon with fearless Zoomers. There’s obviously some truth to both.

But the complaints didn’t fall on deaf ears at The Times for a reason that also hasn’t come through clearly in the coverage — because they rang true. Mr. McNeil is known as a difficult character at the paper, a detail that is both irrelevant to the big ideological questions and important to understanding what had happened. A kind of Times-made man who was married for a time to a third-generation Times woman, he started at the newspaper in 1976. He had risen through the ranks from copy boy to become a night rewrite man, a theater columnist and a correspondent in Paris.

To some, he embodied the swagger of the mid-20th century Times man, whose very presence rendered a story news. He could be a generous colleague, and blunt honesty is welcome in a newsroom, but he also sometimes alienated his bosses and colleagues. He asked sharp questions of the former publisher, Arthur Sulzberger Jr., at the company’s annual staff meeting, and was a union activist who attacked management during brutal contract negotiations in the dark years of 2010 and 2011. He was a devoted, effective organizer, others in the News Guild recalled, but also drove his brothers and sisters in labor crazy with his imperiousness, and voted against the union’s 2016 contract, arguing that the union should have held out for more.

His impolitic views were also hardly a secret. When he published a book on the Zika virus in 2016, a puzzled reviewer in The Quarterly Review of Biology noted passages about feminists and gay sex, and wrote that “it is McNeil’s seniority and journalistic experience that makes the occasional misstep, or indelicate deviation from the science, all the more surprising.”

The sorts of views that raised eyebrows in The Quarterly Review of Biology had shocked the teenagers. And when a furious Dean Baquet, the executive editor, read the complaints about the Peru trip in 2019, he said he initially wanted to fire Mr. McNeil. But the union played its traditional role, fighting aggressively to protect him. The union, a person involved in the conversations said, was ready to take The Times to arbitration if the company attempted to terminate Mr. McNeil for his conduct on the trip. Mr. McNeil received a formal reprimand instead.

Mr. McNeil, who was not far from retirement, returned to his role as a reporter on the relatively unglamorous public health beat. He talked openly about taking a buyout the next time The Times offered them, and his career could easily have ended that way.

But then, just over a year ago, a strange new virus began spreading around the world. Mr. McNeil suddenly became a regular guest on The Times’s popular podcast, The Daily. His doomsaying was electrifying — stark, certain, sometimes alarming. He emerged as the voice of The Times’s coverage of the crisis. . . .

That high profile may have led to the leak of The Times’s internal response to the Peru trip to The Daily Beast. Some employees then organized a letter saying that “our community is outraged and in pain” and asking why Mr. McNeil’s conduct hadn’t prevented him from covering a crucial story with complex racial disparities. The letter didn’t call for him to be fired, but for The Times to review its policies.

Other journalists considered the letter itself unfair, an attack on a veteran reporter’s career over speech that wasn’t directly connected to his journalism. Some Black journalists felt their white colleagues were rallying to Mr. McNeil’s defense rather than worrying about his words’ impact. “You often wonder what your white colleagues who are lovely to your face are actually thinking or saying about you — or people like you — behind your back,” a national reporter, John Eligon, tweeted.

This is where a messy but, in some ways, ordinary management problem became something more. The employees’ letter leaked. The News Guild’s own internal divisions over the matter leaked. Critics scoured Mr. McNeil’s old work, and complained on Twitter. The Times became the story.

After The Daily Beast’s report, Mr. McNeil told The Times he saw no reason to apologize, but within 48 hours was beginning to draft an apology, a person with direct knowledge of that document said. He exchanged a series of drafts with Times management over the next week. By Feb. 5, The Times had made clear that he would be moved to a less prestigious beat, and that he could face ongoing questions from the company’s H.R. department. It’s not surprising that he resigned. Editors forwarded his apology note, which seemed by then both uncharacteristically profuse and oddly late, in an email that announced his resignation.

The questions about The Times’s identity and political leanings are real; the differences inside the newsroom won’t be easily resolved. But the paper needs to figure out how to resolve these issues more clearly: Is The Times the leading newspaper for like-minded, left-leaning Americans? Or is it trying to hold what seems to be a disappearing center in a deeply divided country? Is it Elizabeth Warren or Joe Biden? One thing that’s clear is that these questions probably aren’t best arbitrated through firings or resignations freighted with symbolic meaning, or hashed out inside the human resources department.

The Times will have to navigate its identity in tandem with the next generation of its audience — people like Ms. Shepherd, who said that she was most surprised by the gap between Mr. McNeil’s views and what she’d read in her favorite news outlet.

“That’s not what I would have expected from The Times,” she said. “You have the 1619 Project. You guys do all this amazing reporting on this, and you can say something like that?”

Ben Smith is the media columnist. He joined The Times in 2020 after eight years as founding editor in chief of BuzzFeed News. Before that, he covered politics for Politico, The New York Daily News, The New York Observer and The New York Sun

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